You crack open your credit card statement and something seems … off. Maybe it’s a couple of small online purchases that make you think, “Hmm, that’s strange.” Or maybe a statement shows up in your mailbox — one for a card that you don’t own at all. That calls for a huge “What the heck???” Sure enough, you’re looking at cases of identity fraud and theft.
And there’s a difference between identity fraud and identity theft. It’s subtle. And because of that, they often get used interchangeably. Each one can really sting but in different ways.
Identity fraud is…
- When someone steals your personal info to tap into an account you already have.
- Examples:
- A crook gets hold of your debit card info from a data breach and buys a video game console with it.
- You fall victim to a phishing attack while buying concert tickets. The crooks bundle up your credit card info with the info from thousands of other victims. Then they sell it on the dark web.
Identity theft is…
- When someone uses your personal info to open new accounts in your name — or impersonates you in other ways.
- Examples:
- A crook uses your personal info to open a new line of credit at a furniture store under your name and buys a couple of massaging recliners with it.
- A criminal uses your Social Security Number (SSN) to create a driver’s license with their likeness but with your name and personal info.
So, put simply, identity fraud involves stealing from an existing account. Identity theft means that someone used your personal info to impersonate you in some way, such as opening new accounts in your name.
Top forms of identity theft and fraud
Each year, the U.S. Federal Trade Commission (FTC) publishes a data book that collects consumer reports of fraud, identity theft, and other similar crimes. Using the most recent data from the FTC, we can plot what the top forms of identity theft and fraud look like.
Credit cards
By far the top form of identity theft and fraud. As mentioned in the examples above, these can include crooks who string out several small purchases over time. All in the hope that the cardholder will overlook it. It can also include a one-whopper of a purchase for a big-ticket item. Here, the crook knows the card will likely get canceled quickly afterward. It’s a one-and-done deal.
Loans and leases
Second, we have loans and leases. This can range from student loans, personal loans, and auto loans, and to real estate rentals as well. Common across them all is someone impersonating you to take them out or tap into their funds in some way.
Bank accounts
Here, the creation of totally new accounts leads the way in this category. As we described above, that’s a form of identity theft. Yet identity fraud accounts for a noticeable chuck, which includes account takeovers. In these cases, crooks siphon off funds via debit cards, Electronic Funds Transfer (ETF), and other forms of withdrawal and transfer.
ID and government benefits
This covers cases where crooks use stolen personal info to get IDs. That includes driver’s licenses, passports, and other government documentation. Further, this category also encompasses the theft of government-issued benefits ranging from medical assistance to veteran’s pay.
Tax returns
While all forms of identity theft and fraud can pack a punch, this type hits particularly hard because it involves your SSN. Around tax time, scammers with access to SSNs will file bogus returns, all with the aim of claiming the refund for themselves.
Utilities
Largely, this involves people buying cell phones and opening new mobile accounts along with them. Yet it also includes people opening other utilities in other people’s names. Indeed, crooks will scam their way into getting free electricity, water, gas, and yes…cable TV.
Other important forms of identity theft and fraud to keep in mind
Although these forms don’t top the list in terms of reports, they still bear mentioning. They’re serious enough, and they can go undetected for some time before their victims find out.
Medical identity theft
In this form, an imposter receives care, medications, or medical devices in someone else’s name. They might pass off phony documentation to the care provider involved, the insurance company that pays for the care, or a combination of the two. A few things can happen as a result. It can impact the care you can get and the benefits you can use. In extreme cases, the thief’s health info can get mixed in with yours and impact your care. Medical identity theft is a good reason to closely review all the medical and insurance statements you get.
Child identity theft
Imagine your child about to rent a first apartment. The property management company runs a credit check, only to find a horrendous credit rating. But how? An identity thief has been using your child’s identity for years now. After all, what parent thinks, “I really should run a credit report on my kindergartener.” And that’s fair. However, signing up your child for identity is a sound move. It can help spot if your child’s identity got stolen.
Steps to take if you suspect that you’re the victim of identity theft
1) Notify the companies and institutions involved and consider a credit freeze.
Whether you spot a curious charge on your bank statement or you discover what looks like a fraudulent account in your credit monitoring service, let the bank or business involved know you suspect fraud. With a visit to their website, you can track down the appropriate number to call and get the investigation process started.
In the meantime, consider putting a security freeze in place. A security freeze service prevents others from opening new credit, bank, and utility accounts in your name. It won’t hit your credit score, and you can unfreeze it when needed. You’ll find this feature in our McAfee+ plans as well.
2) File a police report.
Some businesses will require you to file a local police report to acquire a case number to complete your claim. Beyond that, filing a report is still a good idea. Identity theft is still theft, and reporting it provides an official record of it.
Should your case of identity theft lead to someone impersonating you or committing a crime in your name, filing a police report right away can help you clear your name down the road. Likewise, save any evidence you have, such as statements or documents associated with the theft. They can help you clean up your record as well.
3) Contact the Federal Trade Commission (FTC).
The FTC’s identity theft website is a fantastic resource should you find yourself in need. Above and beyond simply reporting the theft, the FTC can provide you with a step-by-step recovery plan—and even walk you through the process if you create an account with them. Additionally, reporting theft to the FTC can prove helpful if debtors come knocking to collect on any bogus charges in your name. You can provide them with a copy of your FTC report and ask them to stop.
4) Contact the IRS, if needed.
If you receive a notice from the IRS that someone used your identity to file a tax return in your name, follow the information provided by the IRS in the notice. From there, you can file an identity theft affidavit with the IRS. If the notice mentions that you were paid by an employer you don’t know, contact that employer as well and let them know of possible fraud — namely that someone has stolen your identity and that you don’t truly work for them.
Also, be aware that the IRS has specific guidelines as to how and when they will contact you. As a rule, they will most likely contact you via physical mail delivered by the U.S. Postal Service. (They won’t call, nor will they call and apply harassing pressure tactics — only scammers do that.) Identity-based tax scams are a topic all of their own, and for more on it, you can check out this article on tax scams and how to avoid them.
5) Continue to monitor your credit report, invoices, and statements.
Another downside of identity theft is that it can mark the start of a long, drawn-out affair. One instance of theft can possibly lead to another, so even what may appear to be an isolated bad charge on your credit card calls for keeping an eye on your identity. Many of the tools you would use up to this point still apply, such as checking up on your credit reports, maintaining fraud alerts as needed, in addition to reviewing your accounts closely.
Several features in our McAfee+ plans can do this work, and quite a bit more, for you:
- Credit Monitoring helps you keep an eye on changes to your credit score, report, and accounts with timely notifications. Spot something unusual? It offers guidance so you can tackle identity theft.
- Identity Monitoring checks the dark web for your personal info, including email, government IDs, credit card and bank account numbers, and more. If any of it shows up on the dark web, it sends you an alert with guidance that can help protect you from identity theft.
- Our online protection software also offers several transaction monitoring features. They track transactions on credit cards and bank accounts — shooting you a notice if unusual activity occurs. They also track retirement accounts, investments, and loans for questionable transactions. Finally, further features can help prevent a bank account takeover and keep others from taking out short-term payday loans in your name.
- And finally, should the unexpected happen, our Identity Theft Coverage & Restoration can get you on the path to recovery. It offers up to $2 million in coverage for legal fees, travel, and funds lost because of identity theft. Further, a licensed recovery pro can do the work for you, taking the necessary steps to repair your identity and credit.
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