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As a leader in cybersecurity for over 30 years, we put that expertise to work for you. If you have questions, please contact us using one of the many options below and we'll be happy to help you. 

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North America Support Contact Number

We are committed to your complete satisfaction. Speak with a live customer service or technical support agent to answer your questions. 

Customer Services &
Technical Support       		 |  1-866-622-3911

Customer Services &
Technical Support       		 | 1-866-622-3911

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Having a hard time finding your answer or feel like you are the only one with the issue? Visit the forums for community support.
 

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Online Consumer Support and
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Chat with us online, for non-technical questions, including product activations, license enquiries, grant numbers, support entitlements, and ServicePortal passwords.

Customer support

Self Diagnose Support

Let us help guide you to digital protection with our online tools, guides, and recommendations.

 

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How to turn on auto-renewal

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Learn how to:

    > Set up firewalls and security scans.
    > Turn on browsing protection and trackers.

Enjoy in-depth, always-on support for all your devices at home or on the go. Customize your McAfee experience today and get the most out of your protection.

Customize your protection

* Important terms and offer details

 Subscription, free trial, pricing and automatic renewal terms:

 **Free benefits with auto-renewal:

  • For many qualifying product subscriptions McAfee offers additional benefits for free when you are enrolled in auto-renewal. You can check your eligibility for these benefits in your My Account page. Not all benefits are offered in all locations or for all product subscriptions. System Requirements apply. Turning off auto-renewal terminates your eligibility for these additional benefits. 
  • Virus Protection Pledge (VPP): If we cannot remove a virus from your supported device we’ll refund you the amount you paid for your current term subscription.  The refund does not apply to any damage or loss caused by a virus.  You are responsible for backing up your data to prevent data loss. See terms here: mcafee.com/pledge.
    •
  • Safe Connect VPN:  You will receive free, unlimited access to our VPN wireless on supported devices. Users not on auto-renewal have access to 500 MB/month of bandwidth.
  • Identity Protection Service Essentials: Not available in all locations or with all product subscriptions. See additional terms specific to IDPS offerings below. The free subscription will be granted to the registered McAfee account holder. 

 

  ‡Additional Terms Specific to Identity Monitoring Service:

  • Eligibility: McAfee® Identity Protection Service Essentials is available within active McAfee Total Protection and McAfee LiveSafe subscriptions with identity monitoring for up to 10 unique emails. Phone number monitoring is enabled upon activation of Automatic Renewal. Not all identity monitoring elements are available in all countries. See Product Terms of Service for more information. 
  • Your subscription is subject to our License Agreement and Privacy Notice. Product features may be added, changed or removed during the subscription term. Some features may require registration and a valid ID number to activate. See System Requirements for additional information.
  • While McAfee Identity Protection Service provides you tools and resources to protect yourself from identity theft, no identity can be completely secure.
  • US Only:
    Fair Credit Reporting Act: You have numerous rights under the FCRA, including the right to dispute inaccurate information in your credit report(s). Consumer reporting agencies are required to investigate and respond to your dispute, but are not obligated to change or remove accurate information that is reported in compliance with applicable law. While this plan can provide you assistance in filing a dispute, the FCRA allows you to file a dispute for free with a consumer reporting agency without the assistance of a third party.
  • Identity theft insurance is not available in New York due to regulatory requirements.



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