Compliance & Certifications

     

    Certifications, Regulations, and Standards

    Our dedicated Information Security and Privacy teams are responsible for maintaining McAfee's compliance to a variety of laws, standards, and frameworks, including:

    ISO 27001

    Information technology - Security techniques - Information Security Management Systems – Requirements

    ISO 27001

    ISO/IEC 27001:2013 specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. It also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization. The requirements set out in ISO/IEC 27001:2013 are generic and are intended to be applicable to all organizations, regardless of type, size or nature.

    ISO 27001 Certificate >

    To verify our certification, please visit:
    https://www.schellman.com/certificate-directory

     

    ISO 27701

    Information Technology - Security techniques - Extension to ISO/IEC 27001 and ISO/IEC 27002 for privacy information management - Requirements and guidelines

    ISO 27701

    ISO 27701 specifies requirements and provides guidance for establishing, implementing, maintaining and continually improving a Privacy Information Management System (PIMS) in the form of an extension to ISO/IEC 27001 and ISO/IEC 27002 for privacy management within the context of the organization.

    ISO 27701 specifies PIMS-related requirements and provides guidance for PII controllers and PII processors holding responsibility and accountability for PII processing.

    ISO 27701 Certificate >

    To verify our certification, please visit:
    https://www.schellman.com/certificate-directory

     

    ISO 27017

    Information technology - Security techniques - Code of practice for information security controls based on ISO/IEC 27002 for cloud services

    ISO 27017

    ISO/IEC 27017 gives guidelines for information security controls applicable to the provision and use of cloud services by providing:

    • Additional implementation guidance for relevant controls specified in ISO/IEC 27002
    • Additional controls with implementation guidance that specifically relate to cloud services

    ISO 27017 Certificate >

    To verify our certification, please visit:
    https://www.schellman.com/certificate-directory

     

    ISO 27018

    Information technology - Security techniques - Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors

    ISO 27018

    This document establishes commonly accepted control objectives, controls and guidelines for implementing measures to protect Personally Identifiable Information (PII) in line with the privacy principles in ISO/IEC 29100 for the public cloud computing environment. In particular, this document specifies guidelines based on ISO/IEC 27002, taking into consideration the regulatory requirements for the protection of PII which can be applicable within the context of the information security risk environment(s) of a provider of public cloud services.

    ISO 27018 Certificate >

    To verify our certification, please visit:
    https://www.schellman.com/certificate-directory

     

    PCI DSS

    PCI DSS v3.2.1 - PCI Data Security Standard Requirements and Security Assessment Procedures

    PCI DSS

    The Payment Card Industry Data Security Standard (PCI DSS) was developed to encourage and enhance cardholder data security and facilitate the broad adoption of consistent data security measures globally. PCI DSS provides a baseline of technical and operational requirements designed to protect account data. PCI DSS applies to all entities involved in payment card processing - including merchants, processors, acquirers, issuers, and service providers. PCI DSS also applies to all other entities that store, process or transmit cardholder data (CHD) and/or sensitive authentication data (SAD).

    PCI DSS Certificate >

     

    Transparency Reports

    McAfee is committed to publishing data regarding requests or demands for customer data received from law enforcement and national security agencies

    McAfee shall publish this data twice per year (covering a reporting period of either January-to-June or July-to-December). Said reports are published six months after the end of a given reporting period in compliance with restrictions on the timing of such reports.

    Transparency Reports >

     

    * Important Terms and Offer Details:

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     Subscription, Free Trial, Pricing and Automatic Renewal Terms:

     Subscription, Free Trial, Pricing and Automatic Renewal Terms: 

    • The amount you are charged upon purchase is the price of the first term of your subscription. The length of your first term depends on your purchase selection. 30 days before your first term is expired, your subscription will be automatically renewed on an annual basis and you will be charged the renewal subscription price in effect at the time of your renewal, until you cancel (Vermont residents must opt-in to auto-renewal.)
    • Unless otherwise stated, if a savings amount is shown, it describes the difference between the introductory first term price (available only to customers without an existing McAfee subscription) and the renewal subscription price (e.g., first term price vs. each year thereafter).
    • Pricing is subject to change. If the renewal price changes, we will notify you in advance so you always know what’s going on.
    • You can cancel your subscription or change your auto-renewal settings any time after purchase from your My Account page. To learn more, click here.
    • You will be provided a full refund upon request, by contacting Customer Support within 30 days of your initial purchase or 60 days of auto-renewal.
    • Your subscription is subject to our License Agreement and Privacy Notice. Subscriptions covering "all" devices are limited to supported devices that you own. Product features may be added, changed or removed during the subscription term.  Not all features may be available on all devices.  See System Requirements for additional information.
    • Free Trial Terms: At the end of your trial period you will be charged $39.99 for the first term. After the first term, you will be automatically renewed at the renewal price (currently $109.99/yr). We will charge you 7-days before renewal. You can cancel at any time before you are charged. ​
    • Unlimited plans cover only household devices that you own for personal, non-commercial use, and is subject to our fair use policy.  If you have an issue adding a device, please contact Customer Support.

     **Free Benefits With Auto-Renewal:

     **Free Benefits With Auto-Renewal:

    • For many qualifying product subscriptions McAfee offers additional benefits for free when you are enrolled in auto-renewal. You can check your eligibility for these benefits in your My Account page. Not all benefits are offered in all locations or for all product subscriptions.  System Requirements apply.   Turning off auto-renewal terminates your eligibility for these additional benefits. 
    • Virus Protection Pledge (VPP): If we cannot remove a virus from your supported device we’ll refund you the amount you paid for your current term subscription.  The refund does not apply to any damage or loss caused by a virus.  You are responsible for backing up your data to prevent data loss. See terms here: mcafee.com/pledge.
    • Safe Connect VPN:  You will receive free, unlimited access to our VPN wireless on supported devices. Users not on auto-renewal have access to 500 MB/month of bandwidth.

      ‡Additional Terms Specific to Identity Monitoring Service:

      ‡Additional Terms Specific to Identity Monitoring Service:

    • Eligibility: McAfee® Identity Monitoring Service Essentials is available within active McAfee+ Premium, McAfee+ Advanced, McAfee+ Ultimate, McAfee Total Protection and McAfee LiveSafe subscriptions. Not all identity monitoring elements are available in all countries. See License Agreement for more information. 
    • Your subscription is subject to our License Agreement and Privacy Notice. Product features may be added, changed or removed during the subscription term. Some features may require registration and a valid ID number to activate. See System Requirements for additional information.
    • While McAfee Identity Monitoring Service provides you tools and resources to protect yourself from identity theft, no identity can be completely secure.
    • US Only:
      Fair Credit Reporting Act: You have numerous rights under the FCRA, including the right to dispute inaccurate information in your credit report(s). Consumer reporting agencies are required to investigate and respond to your dispute, but are not obligated to change or remove accurate information that is reported in compliance with applicable law. While this plan can provide you assistance in filing a dispute, the FCRA allows you to file a dispute for free with a consumer reporting agency without the assistance of a third party.
    • Identity theft coverage is not available in New York due to regulatory requirements.

      TechMate :

      TechMate :

    • Your TechMate license(s) is available with the purchase of a qualified TechMaster Concierge subscription and is accessible for the duration of your paid subscription.
    • TechMate is only available for Windows 8.1, 10 and 11.

      TechMaster Single Incident Services :

      TechMaster Single Incident Services :

    • Purchase of a single incident service, such as Device Set Up or Advanced Troubleshooting, is good for one issue. In the event the issue recurs within 7 days, there will be no additional charge for service on the same device for the same issue.
    • See our System Requirements for information on qualified devices.


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